Customer Service Manager Cover Letter
Customer service manager cover letters need to highlight all the skills essential for the demanding job. Candidate's key strengths that are required to perform tasks such as interacting with clients, arranging meetings, staffing, managing the day to day activities, managing the front desk employees, is very essential.
The letters should put the candidate's relevant experience and the key strengths effectively for the employers to take note. Managing the staff and the day to day functioning of the organization are vital responsibilities that a customer service manager has to undertake. They should have the power to command and the ability to make people do the work in the set time frame for maximum customer satisfaction. While drafting a cover letter for a customer service manager's job, one should be quite clear with their ideas and though flow. The letters should be precise and to the point.
Customer Service Manager Cover Letter
Ray B. Hill,
335 Lynn Ogden Lane,
Vidor, TX 77662,
Date: August 18, 2008.
Mr. Patrick K. Jacobs,
Ennon Group of Companies,
1518 Gateway Avenue,
Vidor, TX 77662.
Dear Mr. Jacobs,
I am a highly skilled Customer Service Manager with substantial experience in the implementation and management of large-scale customer service operations and fulfilling strategies. During the last several years, I have been managing this domain for SBC and DirecTV Broadband.
The extent of my knowledge is significant and covers a broad range of administrative and technical skills in several key areas including database applications, automated phone systems, and fulfillment tracking. My experience in this field would guarantee a strong and stable growth for your origination.
Enclosed is a resume outlining my qualifications? Some of my key strengths include:
A personal interview to discuss the ways in which my skills and abilities can assist you in achieving your goals would be most appreciated. Please feel free to contact me directly at any time. Thank you for your consideration.
- Established skill in detecting critical customer service deficiencies and developing preventive strategies and solutions for high-end customer and vendor support.
- In-depth knowledge of the specialized tools, devices, and procedures used to successfully manage a large number of customers from a customer service center.
- Exceptional capacity to enter new environments and begin to produce clear-cut results right from the start with well developed technical and communication skill.
- Capable of successfully implementing large-scale customer service and support solutions that entail the innovative design and development of broad-based operations.
Ray B. Hill.
Sample Customer Service Manager Cover Letter
Vito E. Clark,
864 Goodwin Avenue,
Yakima, WA 98901,
Date: September 28, 2011.
Mr. Marty J. Hamer,
3127 Rhapsody Street,
Eustis, FL 32726.
Dear Mr. Hamer,
The qualifications, skills and responsibilities required for a Customer Service Manager, published in Times today, perfectly match my education and experience. Working as a Customer Service Manager for the past 5 years has helped to gain immense knowledge in this filed. I wish to apply for this position with Garden Mart. Attached is my resume for your reference.
In my five years of experience as a Customer Service Manager, I worked in the retail sector as well as a highly efficient Call Center. Although both the job demanded handling different tools and technique, the skills required for both had been the same. I had been involved in the day to day management of organization apart from staffing, providing trainings, controlling the inventories, managing equipments and also looking at cash registers.
The Retail Industry requires ample managerial guidance in various sectors and therefore taking this responsibility excites me. There is a sense of fulfillment in this sector and I would very much like to be part of this industry.
I have the ability to handle huge sales volume and also willing to work full time, including, night shifts, weekends and any other holidays. I possess strong communication, interpersonal and organizations skills and I assure you that your decision to meet me once would prove quite fruitful.
If you have any queries, please feel free to call me on the above mentioned number to arrange for a mutually convenient time to meet.
I thank you for your time and hope to hear from you soon.
Vito E. Clark.