Inbound call center manager cover letters should highlight the candidate's managerial skills to get the desired jobs. Call center managers should possess excellent communication and problem solving skills. Apart from this they should be able to operate the team well with a good customer focus. They should possess good telephone manners and should be excellent at motivating the team. They should impose confidence and possess an excellent business sense. Above all they should perform keeping the targets in mind and try to exceed targets for maximum customer satisfaction.
A cover letter for an inbound call center manager should highlight all these skills. It should be drafted in a professional manner and could be detailed; giving any of the past examples from their work.
Inbound Call Center Manager Cover Letter
Gerald A. Gambino,
314 James Avenue,
Macedon, NY 14502,
Date: July 10, 2009.
Mr. Brandon C. Lenard,
1690 Henery Street,
Wichita, KS 67202
Dear Mr. Lenard,
I am very eager to join your organization. While doing an online job search I was glad to learn about the open vacancy your firm has for the position of an inbound call center manager. I feel that my education and experience match with your requirements. Enclosed herewith is my resume for your review.
Listed below are some of my credentials that I can bring to your firm:
- I am a team oriented professional having optimistic work ethic and profound commitment to provide superior results in each and every area of quality assurance and productivity.
- I am able to motivate, train and evaluate inclusive staff of part and full time agents to perform.
- Excellent track record for meeting day-to-day and the sales ratios.
I would be very grateful if we meet in person next week to learn more about your business and to discover employment opportunities. Please let me know a convenient time to meet. I thank you for your time to go through this letter and resume and I look forward to meet with you soon.
Gerald A. Gambino.
Sample Cover Letter Inbound Call Center Manager
Phillip C. Sheffer,
2213 Heavner Court,
Garden City, NY 11530,
Date: October 12, 2011.
Mr. William J. Mitchell,
4636 Woodridge Lane,
Memphis, TN 38134.
Dear Mr. Mitchell,
With reference to your advertisement in 'times today', dated October 10, 2011, for the post of a call center manager, attached is my resume for your perusal. After going through the specification of the job, I feel I am the most suitable candidate for this post.
I have been working in call center environments for the past five years. I was recently promoted to a manager and I am completely aware of the demands and responsibilities of this job. Having worked as a manager for 0.8 years, I have shown consistent performance and have introduced new practices for improvement in the team's performance. The clients have been quite impressed with the outcome and I hope that the process expands in the coming years.
I understand that with Ganger Ltd, I would be working on a completely different platform but I am quite good at planning and execution. I can instantly come up with new ideals once I get to know the in and out of a process. I try my level best to learn something new every day and I don't think knowing the work would be concern. Given the past tract record I hope that I would prove an asset to your organization.
I thank you for your time and hope to hear from you soon. If you have any queries, please feel free to call me on the above telephone number. I would be glad to meet you for an interview to discuss my work and what are the company's expectations from this profile.
Phillip C. Sheffer.